Ben is a tech systems strategist and consultant who empowers businesses to scale smarter with cutting-edge, compliance-ready solutions. With over a decade of experience driving enterprise transformations, Ben has a proven track record of designing and implementing high-impact systems that streamline operations, boost revenue, and mitigate risks for organizations worldwide.
Ben’s unique expertise lies at the intersection of technology, business strategy, and innovation. He has architected proprietary frameworks for Fortune 500-caliber clients, including compliance systems for a $50M+ retailer and operational registers for a major transportation operator. His hands-on approach has optimized CRMs, sales funnels, and automation workflows, delivering measurable ROI—such as saving clients hundreds of thousands in operational costs while enhancing scalability.
A dynamic speaker and thought leader, Ben has presented to international audiences across Southeast Asia on leveraging technology for business growth. His deep knowledge of automation, email marketing, and SEO, paired with a passion for sales and systems, enables him to craft bespoke solutions that resonate with C-level executives and deliver lasting value.
Through Innovatr, Ben offers a done-for-you consulting model, productizing his expertise into frameworks like the Secure Systems Blueprint—a step-by-step methodology to build efficient, compliant, and profitable tech stacks. His vision is to empower businesses globally, with plans to scale Innovatr into training programs and licensed partnerships, helping entrepreneurs achieve financial freedom through systems that work.
Ready to transform your business? Download Ben’s free 5-Step Checklist to Scale Your Systems Securely or book a strategic briefing to unlock your growth potential.
Enterprise Systems Architect & Tech Lawyer
From Chief Firefighter to Systems Designer
I’ve spent my career building systems—but I learned the hard way.
Before I became the tech lawyer negotiating tech contracts with Silicon Valley giants and designing compliance frameworks for Fortune 500 companies, I was exactly where you are now: running a dev agency, trapped in the code, wondering why my bank account didn’t match my effort.
I know what it’s like to be the “Chief Firefighter” in a 7-person shop. I’ve lived the 2 AM bug fixes. I’ve felt the anxiety when a client asks for “one small change.” I’ve watched good developers leave because they were bored waiting for my approval.
I built my way out—and that’s what I teach now.
The Two Worlds:
TODAY, I OPERATE IN TWO WORLDS:
WORLD 1: ENTERPRISE SYSTEMS ARCHITECT & TECH LAWYER
I design the operational and legal infrastructure that protects multi-million-dollar portfolios.
– I draft bespoke legal contracts for sofware development agencies in Australia and the United States
– I’ve negotiated international technology contracts on behalf of Fortune 500 companies, sitting across the table from legal teams at Tier-1 Silicon Valley SaaS giants
– I’ve designed and implemented IP management systems for defense contractors and national retailers—protecting portfolios worth hundreds of millions
– I’ve architected privacy and compliance frameworks for international eCommerce companies operating across multiple jurisdictions
– I’ve secured a Federal Court of Australia site blocking injunction against national ISPs to protect digital intellectual property
– I’ve spoken throughout Australia and Southeast Asia on digital business strategy
I build the “fine print” and operational for the scope creep, IP leakage, and margin bleeding that destroy smaller businesses.
WORLD 2: FORMER AGENCY OPERATOR (JUST LIKE YOU)
Before my legal career, I owned and managed web development agencies. I started with 4 employees and a business partner. I later managed a 7-person shop.
I lived in the daily chaos:
– Scope creep that turned profitable projects into loss leaders
– Clients who treated “quick favors” as free work
– Calculating costs wrong and subsidizing client R&D with my own cash
– Being the bottleneck—the single point of failure for every decision
– Working 60-hour weeks while watching my margins shrink
I wasn’t failing because I wrote bad code. I was failing because I was running enterprise-scale problems on startup-grade systems.
The Realization:
THE BREAKTHROUGH:
While working with large, enterprise clients, I saw something that changed everything:
Enterprises don’t move faster because they have more resources. They move faster because of the SYSTEMS they use.
– They have legal contracts that say “no” to scope creep automatically
– They have financial approaches that show real costs in real time
– They have operational protocols that run without the board in the room
Meanwhile, brilliant agency founders—people far more talented than me—were drowning in chaos not because they lacked skill, but because they lacked architecture.
That’s why I built Innovatr.
The Mission:
THE ENTERPRISE OS:
I took the enterprise-grade systems logic I use with global tech giants—the contracts, the financial frameworks, the operational protocols—and adapted them for $1M-$5M dev shops.
The result is the Enterprise OS: the only system designed to take you from “Chief Firefighter” to “Strategic CEO” using the same structural frameworks that protect Fortune 500 companies.
We don’t teach theory. We install systems:
PHASE 1: STABILIZE
– Contract Stack (MSA, SOW, Change Request protocols)
– Scope Firewall (the system that says “no” for you)
– Project Margin Console (real-time profit tracking)
PHASE 2: STRATEGIZE
– Market Architecture (positioning that eliminates price competition)
– Service Kernel (your proprietary niche)
– Growth Pipeline (lead generation on autopilot)
Most agencies try to “hustle harder.” The ones that scale build better systems.
I help you build those systems—because I’ve built them twice. Once for myself.
And now for Fortune 500s.
Your agency deserves the same infrastructure.
Credentials Section (Optional Expandable):
SELECTED EXPERIENCE:
Legal & Compliance:
– International technology contract negotiation (Adobe, Meta, Google)
– M&A transaction advisory for technology acquisitions
– Federal Court litigation (site blocking injunctions)
– Data breach response and crisis management
– GDPR, CCPA, and Australian Privacy Act compliance design
Systems Architecture:
– IP management systems (defense, retail, eCommerce)
– SharePoint-based legal compliance registers for 120+ employee organizations
– Privacy frameworks for multi-channel retail operations (online, in-store, distribution)
– Technology vendor management for international franchise operations
Speaking & Education:
– Presented to Clubs Queensland on facial recognition technology and AI
– Spoken to legal professionals on data breach response
– International presentations (Australia, Southeast Asia) on technology and online business
– Regular presenter on software development contracting and agency operations
Agency Operations:
– Owned/managed web development agencies (3-7 employees)
– Sales funnel design and marketing automation
– Video sales letters and landing page optimization
– Email marketing and conversion optimization
Close:
If you’re a technical founder trapped in the code while your margins bleed, you
don’t need mindset coaching. You need better systems.
Let’s install them.
[CTA: Take the Profit Leakage Scorecard]
[CTA: Book an Engineering Audit]